FULL_TIME

City of London

Doha

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Our aim is to ensure our guests, members, customers and team members all have an amazing time - and we know that it’s our people who make that happen.


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Our Opportunities

Wellness, London

Our Spa team deliver calm, restorative wellness experiences in the heart of one of the busiest buildings in the City. From our warm and attentive reception hosts to our expert therapists, every interaction shapes how our guests feel. We're looking for a Spa Manager to be the driving force behind that magic. Do you want to join one of the best places to work in hospitality? What’s the role?Spa Manager Where will you be working?The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. It has since expanded to include The Ned NoMad in New York, The Ned Doha, and Ned’s Club Washington DC. Each property is unique and tailored to it’s location, but the ethos of The Ned remains the same; to create a space for like-minded professionals to meet, work, and have a good time. The Ned City of London, where this role is based, houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars, and 250 hotel bedrooms. Reporting to the Head of Wellness, you will:<ul><li>Lead the day‑to‑day operation of our Spa, overseeing both the Reception and Therapist teams to deliver consistently exceptional guest experiences</li><li>Create an atmosphere of warmth and welcome, ensuring every guest journey feels relaxed, personal and memorable from arrival to treatment to post‑care</li><li>Provide strong, visible leadership across both teams, role‑modelling service excellence and driving a culture of outstanding hospitality</li><li>Oversee scheduling, rotas and operational planning to ensure smooth, efficient coverage throughout the week</li><li>Ensure all Spa policies, treatment protocols, hygiene standards and compliance documentation are maintained to the highest standard</li><li>Partner closely with our wellness, rooms, housekeeping, and membership teams to deliver a seamless experience for members and hotel guests</li><li>Monitor commercial performance including revenue, treatment mix, retail, labour efficiency and cost controls, contributing to strategy to enhance profitability</li><li>Support therapists in ongoing product knowledge, training and professional development</li><li>Build strong relationships with suppliers, product houses and wellness partners to elevate our offering</li><li>Handle guest feedback with confidence, finding solutions that protect both guest experience and The Ned's reputation</li></ul> What can The Ned give you?<ul><li>Salary of up to £48,000 depending on experience</li><li>Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast</li><li>Exciting learning and development programmes to help progress your career</li><li>Exclusive rates at The Ned for staying and eating for you, your family and friends</li><li>Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts</li><li>Your birthday off after a year of service and more holiday after five years</li><li>Paid volunteer day</li><li>Refer a friend scheme</li><li>Regular social events, including an annual pool party</li><li>Employee assistance programme – 24/7 advice and support</li><li>Reward and recognition initiatives</li></ul> What you can bring to the role:<ul><li>Previous experience in a luxury spa or wellness environment is essential, and leadership experience overseeing both reception and treatment operations would be preferred</li><li>A passion for hospitality and wellbeing, with the ability to inspire teams to deliver exceptional guest care</li><li>Strong organisational and operational skills, with the ability to balance commercial focus and people leadership</li><li>Excellent communication and relationship‑building abilities, working comfortably with senior stakeholders and cross‑department teams</li><li>A calm, grounded presence that sets the tone for the wider spa environment</li><li>Experience with treatment standards, compliance, and wellness‑related health and safety is highly beneficial</li></ul> At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Spa Manager #lovethened

Spa Manager

Salary of £44,000 to £48,000 depending on experience

The Ned Doha

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose:We are seeking a Spa Attendant to join our amazing spa team. If you have a warm personality, a keen eye for detail, and a love for creating calming environments, we’d love to meet you. Key Responsibilities:<ul><li>Greet and welcome guests in a warm and friendly manner.</li><li>Maintain cleanliness and organization of the spa, Gym &amp; Pool including treatment rooms, waiting areas, changing rooms and common areas</li><li>Prepare and stock treatment rooms with necessary supplies and linens.</li><li>Assist spa therapists and technicians with preparing for treatments.</li><li>Ensure all spa amenities (towels, robes, beverages, etc.) are available and replenished as needed.</li><li>Provide guests with information about spa services, packages, and promotions.</li><li>Handle guest inquiries and resolve any issues or concerns promptly and professionally.</li><li>Adhere to all health and safety regulations and spa policies.</li></ul> Qualifications:<ul><li>Previous experience in a similar role or guest service position is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously.</li><li>Reliable, punctual, and professional demeanor.</li><li>Ability to stand for extended periods and perform physical tasks such as lifting and carrying.</li><li> </li></ul> What’s In It for you? <ul><li>One of the most iconic places to be and work.</li><li>Amazing learning and development program</li><li>Discounted rates at The Ned Doha</li><li>Fantastic career growth opportunities</li></ul> At The Ned, we don&#39;t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Apply today and join us as Spa Attendant! #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed

Our Opportunities

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