FULL_TIME

City of London

Washington

Doha

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Our Opportunities

Security, London

Our Safety and Security team are the quiet guardians of The Ned keeping our members, guests and teams safe, supported, and protected every moment they’re with us. They keep the building running smoothly behind the scenes, balancing operational precision with the warmth and hospitality The Ned is known for. We’re looking for a Head of Department ready to balance long range strategy with delivering the day-to-day operational standards expected of The Ned. Do you want to join one of the best places to work in hospitality? What’s the role?Head of Safety and Security About The Ned:The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. It has since expanded to include The Ned NoMad in New York, The Ned Doha, and Ned’s Club Washington DC. Each property is unique and tailored to it’s location, but the ethos of The Ned remains the same; to create a space for like-minded professionals to meet, work, and have a good time. The Ned City of London, where this role is based, houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars, and 250 hotel bedrooms. Reporting into the Hotel Director you will:<ul><li>Hold strategic and operational responsibility for the daily running of the Security department</li><li>Maintain and manage a 24/7 rota to ensure consistent Security coverage for all areas of the business.</li><li>Provide visible leadership whether that is representing the department at meetings, leading training, and being a recognisable presence across the operation</li><li>Ensure all policies, training records, compliance documents and departmental checks remain accurate and up to date.</li><li>Lead key Health &amp; Safety and Fire Safety compliance activities, including scheduling training exercises, coordinating mandatory audits, and chairing the monthly Health &amp; Safety Committee.</li><li>Conduct periodic reviews of core documentation including the Fire Risk Assessment, Security Policies, Crisis Management Plan and departmental Risk Assessments.</li><li>Act as the main point of contact for external agencies and stakeholders such as City of London Police, licensing bodies, the Fire Brigade, and insurers</li></ul> What The Ned can give you:<ul><li>Salary of up to £65,000 including service charge, depending on experience</li><li>Every house membership of Soho House</li><li>Enhanced parental leave, company sick pay and pension</li><li>Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast</li><li>Exciting learning and development programmes to help progress your career</li><li>Exclusive rates at The Ned for staying and eating for you, your family and friends</li><li>Wellbeing and health benefits, including Stream and Benefit Bank - our exclusive platform with access to hundreds of gym, shopping, and cinema discounts</li><li>Your birthday off after a year of service and more holiday after five years</li><li>Paid volunteer day</li><li>Regular social events, including an annual pool party</li><li>Employee assistance programme – 24/7 advice and support</li><li>Reward and recognition initiatives</li></ul> What you can bring to the role:<ul><li>You’ll obviously bring a wealth of knowledge and experience in the safety and security space</li><li>You’ll have a proven track record of building, developing, and leading high performing teams, ideally with experience at a Head of Department level</li><li>Your team are constant presences around both our guests and our team, so you’ll know how to blend the quiet calm expected of a security professional with the warm hospitality expected at The Ned</li><li>You’ll have the ability to balance the strategic and the operational, equally comfortable when driving performance in our busy day-to-day or long-range planning and setting the strategy</li><li>Our Head of Safety and Security is the driving force behind all of our standards, so you’ll need to relationship building skills and credibility to influence and hold people to account at all levels</li></ul> At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as Head of Safety and Security #lovethened

Head of Safety and Security

Salary of up to £65,000 including service charge, depending on experience

Duty Security Officer

Estimated yearly pay of up to £32,222 including service - depending on experience

Ned's Club Washington

Security Agent

The Ned Doha

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose:The Front Door Security Guard is responsible for maintaining a secure and welcoming environment at the hotel’s main entrance. This role combines access control duties with guest service ensuring smooth baggage screening, greeting and assisting hotel guests, and recognizing regular visitors and Ned Doha Club Members. The position requires professionalism, attentiveness, and excellent guest interaction skills while ensuring that safety and security protocols are always upheld. Responsibilities: Guest Interaction &amp; Front Door Duties<ul><li>Welcome all hotel guests, visitors, and Ned Club members warmly and courteously.</li><li>Recognize and acknowledge returning guests and club members to ensure a personalized experience.</li><li>Assist guests with directions or inquiries and coordinate with Front Office, Concierge, or Valet when necessary.</li><li>Maintain a professional and polished appearance at all times as a brand ambassador of The Ned Doha.</li><li>Ensure the front door and lobby entrance are always clean, organized, and unobstructed.</li></ul> Security Screening &amp; Access Control<ul><li>Operate and monitor baggage scanners and walk-through metal detectors to ensure guest safety.</li><li>Politely guide guests and visitors through screening procedures while maintaining a welcoming demeanour.</li><li>Prevent entry of unauthorized individuals, suspicious persons, or prohibited items into the hotel premises.</li><li>Immediately report any suspicious activities or security concerns to the Duty Manager or Security Supervisor.</li></ul> Safety &amp; Incident Response<ul><li>Remain alert and attentive to any unusual behaviour or potential security risks around the entrance area.</li><li>Respond promptly to security incidents, emergencies, or alarms as per hotel procedures.</li><li>Support the Emergency Response Team in case of fire, evacuation, or medical emergencies.</li><li>Ensure the fire exits near the main lobby are unobstructed and all safety devices are operational.</li></ul> Coordination &amp; Reporting<ul><li>Maintain effective communication with CCTV operators, Valet, Concierge, and Lobby teams.</li><li>Record and report all incidents, irregularities, or lost-and-found cases to the Security Office.</li><li>Assist in managing guest and visitor flow during VIP movements or special events.</li><li>Perform daily checks on the baggage scanner, walk-through metal detector, and other safety systems to ensure functionality.</li></ul> Other Duties<ul><li>Support lobby operations during busy check-in/out periods as required.</li><li>Follow grooming and conduct standards aligned with The Ned Doha’s brand and service values.</li><li>Carry out other assignments as directed by the Security Supervisor or Manager.</li></ul> Qualifications &amp; Competencies:<ul><li>Previous experience as a Security Guard, Doorman, or Front Door Security Officer in a 5-star hotel or luxury environment.</li><li>Strong interpersonal and communication skills.</li><li>Professional, alert, and confident demeanor.</li><li>Physically fit and able to stand for extended periods.</li><li>Knowledge of basic security procedures and emergency protocols.</li><li>Security training certification or license is an advantage.</li></ul> What’s In It for you?<ul><li>One of the most iconic place to be and work</li><li>Amazing learning and development program</li><li>Discounted rates at The Ned Doha</li><li>Fantastic career growth opportunities</li></ul> At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Apply today and join us! #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed

Our Opportunities

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