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City of London

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Our aim is to ensure our guests, members, customers and team members all have an amazing time - and we know that it’s our people who make that happen.


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Our Opportunities

The Ned, London

Are you interested in building a career within hospitality? The Ned London is looking for its next class of Ned’s University – our three-year degree apprenticeship in partnership with the University of Gloucestershire. Our class will join us in October 2026, with degree studies beginning in January 2026. If you’d like to graduate with an accredited degree in applied project management and three years of operational experience spanning at least five departments across Hotels and Restaurants, then read on. About The Ned:The Ned and Ned’s Club is a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms. Since opening in London, we have grown to include The Ned Doha, The Ned NoMad in New York, and most recently our first ever Club only venue – Ned’s Club Washington DC. With more openings in the pipeline, now is an amazing time to be joining the business if you want to build a career in the future. About Ned’s University:Ned’s University is a collaboration between The Ned and the University of Gloucestershire. You will spend four days per week working out and about in our vibrant luxury hotel, and one day per week completing your degree studies. The degree learning will be taught on-site here in London by a “flying faculty” who travel in from the university specially for the programme. Ned’s University launched in 2024 which means our first class are nearing the end of year one. We’ve learned as much as them and are back with a refined programme ready to welcome a class of eager learners wanting to kick start their hospitality management career. You will spend at least one year rotating through food and beverage departments and one year rotating through hotel functions- some of them you’ll enjoy more than others, but that is all part of the learning. Hospitality is a varied industry with many options so while studying you’ll also be gaining valuable experience and figuring out where your career may lie. We’re a 24-hour operation and each department works different shift patterns so you can expect that to be a big part of your three-year programme, but we’ll always be mindful of your study days. How much will my degree cost?Absolutely nothing. As an apprentice your degree studies will be fully paid for by us from our apprenticeship levy. In fact, you’ll get paid a full-time wage while you’re here – your study days are counted as part of your working hours, so you’ll be paid for them too. Apprenticeship funding does come with some rules from the UK government so please make sure you have a read at the end of this advert. What The Ned can give you: <ul><li>You’ll be paid hourly, at £14.60 per hour including service charge. Based on a 40-hour working week this is approximately £29,000 per year</li><li>A fully funded, accredited degree</li><li>Complimentary meals in our friendly team restaurant, Neddy’s - including monthly payday breakfast</li><li>Exclusive rates at The Ned for staying and eating for you, your family and friends</li><li>Wellbeing and health benefits, including Reward Gateway and Stream with access to gym, shopping and cinema discounts</li><li>Your birthday off after a year of service and more holiday after five years of service</li><li>Paid volunteer day</li><li>Refer a friend scheme</li><li>Regular social events, including an annual pool party at our rooftop club</li><li>Employee assistance program – 24/7 advice and support</li><li>Reward and recognition initiatives</li></ul> What you can bring to the role: <ul><li>This programme is designed to give your hospitality leadership career a kick-start, so a passion for the industry is essential – and some previous experience would be preferred</li><li>We’re a 24-hour operation and your programme will certainly involve working weekends, late nights, and maybe even overnight shifts at some points. You’ll need to be flexible with your availability and live somewhere with travel options available at all times</li><li>Hospitality is a relationships business. Whether it’s a member, a hotel or restaurant guest, or one of your colleagues, you’ll be the kind of person that leaves a smile on the face of everyone you interact with</li><li>This programme is a three-year commitment between us and you, and during that three years there will undoubtably be some parts you enjoy more or less than others. You’ll be mature enough to accept that this is part of any job, and resilient enough to stay focussed on the bigger picture and still give your best in areas that might not be your personal favourite</li><li>The Ned is known for high standards in everything we do, so you’ll have a great eye for details and be obsessed with getting the small details perfect</li></ul> Eligibility and funding: Access to apprenticeships comes with some rules and guidance from the UK governments, and if you aren’t eligible then unfortunately you won’t be able to apply for this programme. If you are a UK citizen or permanent resident of the UK without a similar degree, then you should be fine but if you have any questions or are unsure, please have a read in more detail here: <a href="https://www.gov.uk/guidance/apprenticeship-funding-rules" rel="nofollow">Apprenticeship funding rules - GOV.UK</a> At The Ned, we don&#39;t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must the right to work in the UK and be eligible for apprenticeship funding to be considered for this role. Apply today and join Ned’s University. #lovethened

Ned's University - 3 year degree apprenticeship

Estimated yearly pay of £30,368 - £14.60 per hour including service

The Ned Nomad - Leadership

General Manager

The Ned Doha

We are seeking a collaborative and people-centred Assistant Director of People &amp; Culture to join our luxury hospitality team. In this senior HR leadership role, you will partner closely with the Director of People &amp; Culture to shape and deliver a people strategy that drives organisational excellence, nurtures an inclusive workplace culture, and elevates the team member experience across all levels of the business. You will bring a strong operational HR background combined with a genuine passion for people, culture, and continuous improvement. Acting as a trusted advisor to both leadership and team members, you will oversee day-to-day HR operations, ensure compliance with applicable labour laws and company policies, and champion initiatives that foster belonging, engagement, and professional growth. This is an exciting opportunity for an experienced HR professional ready to make a meaningful impact within a dynamic, service-driven environment. <h3>Key Responsibilities</h3><ul><li>Partner with the Director of People &amp; Culture to develop, implement, and continuously refine the organisation&#39;s people strategy in alignment with overall business objectives</li><li>Oversee and manage the full spectrum of HR operations, including recruitment and onboarding, performance management, team member relations, learning and development, compensation and benefits, and offboarding</li><li>Serve as a key advisor and first point of escalation for managers and team members on complex HR matters, including team member relations issues, disciplinary processes, and conflict resolution</li><li>Ensure consistent compliance with all applicable local, regional, and national labour laws, employment legislation, and internal policies, updating frameworks proactively as regulations evolve</li><li>Lead, mentor, and develop the People &amp; Culture team, fostering a high-performance, collaborative, and growth-oriented team culture</li><li>Design and drive team member engagement initiatives, wellbeing programmes, and culture-building activities that reflect the organisation&#39;s values and enhance retention</li><li>Support workforce planning efforts, including talent pipeline development, succession planning, and organisational design</li><li>Analyse HR metrics and people data to generate actionable insights, present findings to senior leadership, and inform evidence-based decision-making</li><li>Oversee the administration and continuous improvement of HR information systems (HRIS), ensuring data integrity, confidentiality, and process efficiency</li><li>Collaborate cross-functionally with department heads to understand business needs and provide proactive, solution-focused HR support</li><li>Lead or contribute to HR projects and change management initiatives, ensuring smooth implementation and clear communication across the organisation</li><li>Support the development and delivery of management capability programmes, coaching leaders to build confident and inclusive people management practices</li><li>Champion diversity, equity, inclusion, and belonging (DEIB) across all HR processes, policies, and cultural initiatives, ensuring equitable outcomes for all team members</li><li>Manage HR budgets, vendor relationships, and third-party service providers where applicable, ensuring value for money and alignment with organisational standards</li><li>Monitor industry trends and emerging HR best practices, bringing forward-thinking recommendations to continuously evolve the People &amp; Culture function</li></ul><h3>Required Qualifications</h3><ul><li>Bachelor&#39;s degree in Human Resources, Business Administration, Organisational Psychology, or a related field</li><li>Professional HR certification such as CIPD (Level 7 or equivalent), SHRM-SCP, SPHR, or a recognised regional equivalent</li><li>Minimum of 6–8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role, ideally within the luxury hospitality</li><li>Demonstrated knowledge of employment law, HR compliance frameworks, and best practices across the full team member lifecycle</li><li>Proven experience managing and developing HR teams, with strong coaching, mentoring, and leadership capabilities</li><li>Solid track record of contributing to or leading HR strategy development and successful implementation at an organisational level</li><li>Experience handling complex and sensitive team member relations matters with sound judgement, discretion, and professionalism</li><li>Strong analytical mindset with the ability to interpret HR data, identify trends, and translate insights into clear, practical recommendations</li><li>Proficiency in HRIS platforms and Microsoft Office Suite, with familiarity with applicant tracking systems (ATS) and performance management tools</li><li>Exceptional interpersonal and communication skills, with the ability to build trust and credibility across all levels of an organisation</li><li>Highly organised, with the demonstrated ability to manage competing priorities effectively in a fast-paced, people-focused environment</li><li>Demonstrated and active commitment to fostering inclusive, equitable, and diverse workplaces</li></ul><h3>Nice-to-Have</h3><ul><li>Experience working within a multi-property, multi-brand, or international luxury hospitality environment</li><li>Familiarity with pre-opening hotel or large-scale organisational launch processes</li><li>Exposure to total rewards strategy, including compensation benchmarking and benefits design</li><li>Experience leading or contributing to employer branding and talent attraction strategies</li><li>Knowledge of additional languages relevant to the organisation&#39;s operating region</li><li>Experience with change management frameworks and organisational development methodologies</li><li>Familiarity with HR technology implementations or system migrations</li><li>Active participation in professional HR networks, industry bodies, or thought leadership communities</li></ul>

Our Opportunities

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