Our clients expect the best when visiting Ned’s Club Washington DC, and our Catering and Events team are the people who deliver an exceptional experience and high levels of service throughout the event. We’re looking for an experienced and dynamic Catering Services Manager to sell and service catering and banquet events.
Do you want to join one of the best places to work in hospitality?
What’s the role?
Catering Services Manager
About The Ned:
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
Seven years after launching The Ned London in 2017, we are proud to have opened a Ned’s Club in the US capital in 2025, our fourth and newest location.
The property:
Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW. The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-story building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.
Reporting into the Director of Events and as a key part of our Catering and Events team you will:
- Maintain customer relationships and use your excellent selling skills to secure business up to 40 people
- Conduct site tours and contact potential clients, so they can see what we have to offer
- Prepare booking event orders and all essential requirements for events to go perfectly
- Work in partnership with our operations teams to make sure your events are spot on
- Collaborate with the Events coordinator on their key responsibilities
- Track, invoice and collect client payments
- Respond to client feedback and requests timely and report concerns to Director of Events
What you can bring to the role:
- Rapport building skills are essential for working in our events sales team; every guest is a loyal client or potential new client, so every interaction is crucial
- You’ll have a fantastic personality, engaging with our clients to give them an exceptional service
- You’ll have great all-round knowledge and a knack of converting enquiries into confirmed business
- Collaborate with the Director of Events to discuss, manage and assist with monthly cost and budgets
- Create and review guest feedback reports, implement action plans and foster a collective team effort to ensure our teams are able to learn from feedback and implement ideas to improve service
- Manage event operations from beginning to end to ensure guest satisfaction, to include setup, service, staffing, working with the culinary team to ensure food quality
- Maintain an excellent relationship and partnership with the client and guest throughout event experience
- Assist with pre and post client meetings to ensure we are anticipating clients needs and exceeding expectations
What The Ned can give you:
- Salary of up to $80,000/ year
- Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
- Complimentary meals in our friendly team restaurant when the Club opens
- Exciting learning and development programs to help progress your career
- Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays
- Paid time off
- 401k matching
- Employee assistance program – advice and support
- Reward and recognition initiatives
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must the right to work in the US to be considered for this role.
Apply today and join us as an Catering Services Manager
#lovethened
Our aim is to ensure our guests, members, customers and team members all have an amazing time - and we know that it’s our people who make that happen.
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