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Ned's Club Washington

As a Guest Services Attendant you will be the very first smiling face that our guests see as they approach Ned's Club Washington DC. You're there to make people feel welcomed, maintain a calm and inviting environment, and set the tone ready for an amazing experience, whether they’re attending an event, dining in one of our restaurants, or anything in between. Do you want to join one of the best places to work in hospitality? What’s the role? Guest Services Attendant About The Ned: The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.Seven years after launching The Ned London in 2017, we are proud to be opening a Ned’s Club in the US capital, our fourth and newest location. The property… Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW.The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-storey building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch. The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder’s Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces. As part of the security team you will:<ul><li>Welcome arriving guests to our gorgeous club and wishing them well upon their departure</li><li>With a particular focus on arriving guests, you will welcome them, help them with their bags, chaperoning and introducing them to our Club Reception team ready to be checked in</li><li>Help departing guests with their bags, escorting them out or to valet or helping them flag a taxi as needed</li><li>Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality experiences Ned's Club is known for</li><li>Assist Club Reception with check ins as needed</li><li>Shift start times vary between 4pm to 5pm start and end at 12pm or 1am</li></ul> What you can bring to the role:<ul><li>As the smiling face that greets every member and guest to our venue, you’ll have a bright personality and genuine warmth, with a passion for outstanding hospitality</li><li>First impressions and rapport building are what this role is all about, so you’ll be the kind of person everyone feels better after even a brief interaction with</li><li>This can be a high-pressure role, so a calm demeanor and ability to defuse situations and turn them into a positive is extremely valuable</li><li>Able to stand for majority of your shift, assist with luggage and open doors are required</li></ul> What can The Ned give you?<ul><li>Rate of $23/hour</li><li>Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance</li><li>Complimentary meals in our friendly team restaurant</li><li>Exciting learning and development programs to help progress your career</li><li>Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays.</li><li>Paid time off</li><li>401k matching</li><li>Employee assistance program –advice and support</li><li>Reward and recognition initiatives</li></ul> At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be able to obtain a visa to live and work in the US to be considered for this role. Apply today and join us as a Guest Services Attendant #lovethened

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