Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
Job Purpose:
The In-Room Dining Manager is responsible for overseeing the daily operations of the room service department. This role ensures prompt, courteous, and high-quality food and beverage delivery to guest rooms, maintaining the highest levels of guest satisfaction and operational efficiency.
Responsibilities:
- Manage all aspects of the in-room dining service, including staffing, scheduling, training, and performance management.
- Ensure service standards are consistently met or exceeded, aligning with the hotel’s luxury standards.
- Collaborate with culinary and F&B teams to ensure menu accuracy, timely service, and guest satisfaction.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Monitor inventory levels, order supplies, and control costs to maximize departmental profitability.
- Train and mentor team members on proper service etiquette, food safety, and hygiene protocols.
- Develop innovative service offerings and promotions to enhance the in-room dining experience.
Qualifications & Competencies:
- Proven experience in food & beverage management, preferably in room service or luxury hospitality.
- Strong leadership, organizational, and communication skills.
- Knowledge of POS systems, room service procedures, and food safety regulations.
- Ability to manage a team in a fast-paced, detail-oriented environment.
- Flexibility to work varied hours, including evenings, weekends, and holidays.
- Degree or diploma in hospitality management or a related field is a plus.
What’s In It for you?
- One of the most iconic place to be and work
- Amazing learning and development program
- Discounted rates at The Ned Doha
- Fantastic career growth opportunities
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Apply today and join us!
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