Head Butler

The Ned Doha

Doha•competitive•Full time

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.


Job Purpose:

The Head Butler will be responsible for overseeing and enhancing the personalized service experience for VVIP/VIP guests, ensuring every detail is flawlessly executed. This is a leadership role that requires a commanding presence, exceptional service skills, and a deep understanding of luxury hospitality standards.


Responsibilities:

  • Provide personalized service to VVIP/VIP and suite guests throughout their stay
  • Coordinate guest preferences, room arrangements, dining, and special requests
  • Handle packing/unpacking & garment care
  • Ensure guest areas are immaculate and stocked to standard
  • Maintain up-to-date knowledge of hotel services, local events, and attractions
  • Coordinate with other departments (housekeeping, F&B, concierge) to ensure service excellence
  • Manage all aspects of guest relations for high-profile clientele, including bespoke experiences
  • Maintain strict confidentiality and professionalism at all times
  • Uphold and continuously elevate the standards of our luxury service offering
  • Personally attend to top-tier guests as required


Qualifications & Competencies:

  • Minimum 5 years’ experience in a similar leadership role within a 5-star or luxury property
  • Formal butler training and certification preferred
  • Fluent in English; additional languages a plus
  • Impeccable grooming, etiquette, and communication skills
  • Strong organizational and multi-tasking capabilities
  • Flexibility to work irregular hours, weekends, and holidays as needed



What’s In It for you?

  • One of the most iconic place to be and work
  • Amazing learning and development program
  • Discounted rates at The Ned Doha
  • Fantastic career growth opportunities


At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.


Apply today and join us as a Head Butler!


#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed