Spa Manager

The Ned Doha

Doha•competitive•Full time

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.


Job Purpose:

We are looking for a highly skilled Spa Manager to oversee the day-to-day operations of our spa, ensuring it remains a sanctuary of relaxation and wellness for our guests. As Spa Manager, you will be responsible for leading a team of therapists and support staff, creating a memorable experience for guests, managing spa treatments and services, and maintaining the highest standards of cleanliness and hygiene.


Responsibilities:

  • Manage the daily operations of the spa, ensuring efficient and seamless service delivery.
  • Supervise, mentor, and develop a team of spa professionals, ensuring they meet the highest standards of performance.
  • Oversee guest experiences and resolve any issues or concerns promptly to ensure maximum satisfaction.
  • Develop and implement spa menus, seasonal treatments, and wellness packages that align with luxury hospitality standards.
  • Ensure that all spa services and treatments are performed according to industry best practices and safety protocols.
  • Manage inventory of spa products and supplies, ensuring stock levels are maintained.
  • Maintain a high level of cleanliness and hygiene in all spa areas.
  • Collaborate with other hotel departments to enhance guest experiences.
  • Track spa financials, including revenue, expenses, and budgets, and work with hotel management to achieve financial targets.
  • Create marketing strategies to promote spa services, working with the hotel’s marketing team.
  • Stay current with industry trends and integrate new treatments or services to stay competitive.



Qualifications & Competencies:

  • Proven experience as a Spa Manager or in a senior role in a luxury hotel or spa setting.
  • A deep knowledge of spa operations, treatments, wellness trends, and customer service excellence.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with a focus on guest satisfaction.
  • Experience managing budgets, financial reports, and inventories.
  • A passion for health, wellness, and providing guests with an exceptional experience.
  • Certification in spa management or a related field (desirable).
  • Proficient in Microsoft Office; experience with spa management software is a plus.


What’s In It for you?

  • One of the most iconic place to be and work
  • Amazing learning and development program
  • Discounted rates at The Ned Doha
  • Fantastic career growth opportunities


At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.


Apply today and join us as a Spa Manager!

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