Our Front Office team are the friendly face of The Ned to all of our Hotel guests, creating memorable experiences with every interaction. We are looking for a professional and organised individual to support the leadership of our night time operation.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Assistant Night Manager

Where will you be working?

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. Launching in 2017, The Ned London was the location that started it all and we have since expanded to include properties in New York, Doha, and Washington DC is on the way.

Situated in the heart of the City, in the former Midland Bank headquarters, The Ned London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, ten restaurants and bars, and 250 hotel bedrooms.

What will you be doing?

Working alongside the Night Manager, overseeing Front of House night operations to ensure night audit and daily reporting is completed correctly
Act as main point of contact for any guest requests or issues during the shift, follow all glitch reporting procedures, and escalate/handover to morning team
Complete all night reporting and night auditing of the previous day
Communicate with overnight employees as needed to maintain a smooth operation around the building
You will partner with teams such as Security, Ground floor control, and senior leadership where needed
Shift pattern is 4 days on 3 off per week, 10pm-8.30am

What can The Ned give you?

Salary of up to £34,000/year (including service charge)
Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
Exciting learning and development programmes to help progress your career
Exclusive rates at The Ned for staying and eating for you, your family and friends
Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
Your birthday off after a year of service and more holiday after five years
Paid volunteer day
Refer a friend scheme of up to £1,000
Regular social events, including an annual pool party
Employee assistance programme – 24/7 advice and support
Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as an Assistant Night Manager

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