Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

As a Membership Executive, you will be responsible for overall experience of member within membership club and that includes food offering, drinks offering, service standards, membership acquisition, retention, members events, communication, and content.

Oversee the introduction and growth of the Ned membership community. Member relations and engagement should be the primary responsibility with the role and being present on the floor at the Ned’s Club Reception the majority of the time (80%) to ensure the Club experience to be up to member standards.

Responsibilities:

Technical duties

To understand in detail the Ned application journey and be seen as the expert on all matters relating to it.
In collaboration with the Membership Manager and Member Event Manager, actively participate in the creation of monthly Ned Member Events
To ensure that ‘End of Day’ reports are distributed with accurate member feedback that can be used to
Identify opportunities and address shortcomings
Assist Membership Manager in administrative tasks and reporting

Leadership

To be the ‘face’ of Ned membership, through hosting events, organizing new member meetings, and responding to written correspondence as required.
Work with key operational managers to gather feedback and ensure the member experience is aligned to expectations and overall, Ned membership proposition.
To use the Salesforce CRM to produce timely and accurate management information that reports on the membership performance.

Others

To assist in bigger Member events (Ned’s Club) when required by the team, including early mornings, late evenings, and weekends.
To process ad hoc information or respond to requests by key stakeholders at short notice
To be fully conversant with all Departmental and Company fire and emergency procedures
Additional objectives and responsibilities can be added at any time, depending on the needs of the business and hotel.

Qualifications & Competencies:

Previous experience in a sales, hospitality, or customer service role—ideally in a luxury setting.
Strong communication and interpersonal skills.
Sales-driven mindset with the ability to meet and exceed targets.
Highly organized and detail-oriented.
Well-groomed and professional appearance aligned with luxury standards.
Proficiency in Microsoft Office - Excel, Word, PowerPoint

What’s In It for you?

One of the most iconic place to be and work
Amazing learning and development program
Discounted rates at The Ned Doha
Fantastic career growth opportunities

At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as Membership Executive!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed