Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

As Duty Manager, you will be the key point of contact for guests and staff during your shift, ensuring seamless operations throughout the hotel. You’ll embody our commitment to exceptional service, resolve guest issues with poise, and lead by example to uphold the highest standards of hospitality.

Responsibilities:

Supervise daily hotel operations and coordinate between departments
Act as the Manager on Duty, responding to guest concerns and emergencies
Ensure exceptional guest service is consistently delivered
Support front office, concierge, housekeeping, and F&B teams as needed
Maintain a visible presence in the lobby and guest areas
Handle VIP arrivals and special requests with discretion and professionalism
Ensure compliance with brand standards, health & safety regulations, and service protocols

Qualifications & Competencies:

Previous experience in a similar role within a 4- or 5-star luxury hotel
Excellent leadership and communication skills
Calm under pressure with strong problem-solving abilities
A genuine passion for guest service and a proactive approach
Knowledge of hotel software systems (e.g., Opera, PMS)
Flexibility to work shifts, weekends, and holidays

What’s In It for you?

One of the most iconic place to be and work
Amazing learning and development program
Discounted rates at The Ned Doha
Fantastic career growth opportunities

At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as a Duty Manager!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed